Effective Date: September 4, 2026
These Terms of Service ("Terms") govern your use of the Elo: Meal Planner mobile application, website, and related services (collectively, "Elo" or the "Service"). Elo is operated by DH Creations Inc. ("DH Creations," "we," "us," or "our").
By downloading, accessing, or using Elo, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 13 years old, or the minimum age required to use the Service in your jurisdiction. If you are under the age of legal majority where you live, you may use Elo only with permission from a parent or legal guardian.
You must provide accurate information and use Elo only in compliance with applicable laws.
Elo uses artificial intelligence to help users:
Elo's recommendations are automatically generated and may sometimes be inaccurate, incomplete, unsuitable, or unavailable. You are responsible for reviewing all recommendations before relying on them.
Elo is provided for general informational and meal-planning purposes. It does not provide medical advice, diagnosis, treatment, or professional nutritional care.
Information generated by Elo should not replace advice from a physician, registered dietitian, allergist, or other qualified professional. Consult an appropriate professional before making decisions involving a medical condition, pregnancy, medication, diabetes, allergies, eating disorders, or other health concerns.
Never disregard professional medical advice because of information provided by Elo.
Although Elo may consider allergies, intolerances, dietary restrictions, and health information you provide, we cannot guarantee that any meal, recipe, ingredient, product, or recommendation will be safe or appropriate for you.
You are responsible for:
Do not rely solely on Elo to prevent an allergic reaction or other medical harm. If you have a severe or life-threatening allergy, consult a qualified healthcare professional before using any recommendation from Elo.
Some features may require an account. You are responsible for keeping your account information and login credentials secure and for activity conducted through your account.
Notify us promptly if you believe your account has been accessed without authorization. We may suspend or restrict an account when reasonably necessary to protect Elo, its users, or third parties.
Elo may allow you to submit voice recordings, transcripts, preferences, meal-planning instructions, feedback, and other content ("User Content").
You retain ownership of your User Content. You grant us a limited, worldwide, non-exclusive licence to host, process, reproduce, transmit, and use that content only as reasonably necessary to operate, secure, maintain, and improve Elo and provide its features to you.
You represent that you have the right to submit your User Content and that it does not violate applicable law or the rights of another person.
Voice interactions may be processed by third-party speech and artificial-intelligence providers. Additional details are provided in our Privacy Policy.
Certain Elo features may require a paid subscription. Subscription prices, billing periods, trial conditions, and included features will be displayed before purchase.
Subscriptions purchased through Apple's App Store are billed and managed through your Apple ID and are also subject to Apple's applicable terms.
Unless otherwise stated at purchase:
Prices may change where permitted by law. Any required notice will be provided through Apple or the Service.
You may cancel an App Store subscription through:
iPhone Settings → Your Name → Subscriptions → Elo
Cancellation normally takes effect at the end of the current billing period unless applicable law provides otherwise.
Apple processes App Store payments and refund requests. Refunds must generally be requested through Apple and remain subject to Apple's policies and applicable consumer-protection laws.
Nothing in these Terms limits any cancellation, refund, or other consumer right that cannot legally be excluded.
You may not:
We may restrict or terminate access when we reasonably believe these Terms have been violated.
Elo, including its software, design, branding, graphics, interfaces, text, and other content provided by us, is owned by or licensed to DH Creations Inc. and is protected by intellectual-property laws.
Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable licence to use Elo for your own lawful, non-commercial purposes.
These Terms do not transfer ownership of Elo or its intellectual property to you.
Elo may rely on or connect with third-party services, including Apple, cloud-hosting providers, artificial-intelligence providers, voice-processing providers, subscription-management platforms, and grocery or shopping services.
We do not control third-party services and are not responsible for their availability, content, pricing, products, actions, or separate terms and privacy practices. Purchases made from grocery stores or other third parties are transactions between you and the applicable provider.
We may modify, update, suspend, or discontinue parts of Elo. We do not guarantee that the Service or any feature will always be available, uninterrupted, secure, or error-free.
Meal plans, recipes, grocery lists, voice features, and other generated results may change as Elo is updated.
To the fullest extent permitted by law, Elo is provided "as is" and "as available," without warranties or conditions of any kind, whether express, implied, statutory, or otherwise.
We do not guarantee the accuracy, completeness, nutritional suitability, allergen safety, reliability, availability, or results of any content or recommendation generated through Elo.
Some jurisdictions do not permit the exclusion of certain warranties or consumer protections. In those jurisdictions, the exclusions in these Terms apply only to the extent legally permitted.
To the fullest extent permitted by law, DH Creations Inc. and its directors, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business opportunities arising from your use of Elo.
To the fullest extent permitted by law, our total liability for claims relating to the Service will not exceed the greater of:
These limitations do not apply where liability cannot legally be excluded or limited, including any rights available under applicable consumer-protection law.
To the extent permitted by law, you agree to indemnify and hold harmless DH Creations Inc. from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of Elo, your violation of these Terms, or your infringement of another party's rights.
This section does not require you to indemnify us for conduct for which we are legally responsible.
You may stop using Elo at any time. Subscription cancellation is handled separately as described above.
We may suspend or terminate your access if you materially violate these Terms, misuse the Service, create a security risk, or if suspension is reasonably necessary to comply with law.
Sections that logically should remain effective after termination — including intellectual-property, disclaimer, liability, and dispute provisions — will survive termination.
Our collection and use of personal information are described in our Privacy Policy, available at:
We may update these Terms as Elo, our business, or applicable laws change. We will post the revised Terms and update the effective date.
If a change materially affects your rights, we will provide additional notice or obtain consent where required by law. Your continued use of Elo after updated Terms take effect constitutes acceptance where permitted by law.
These Terms are governed by the laws of Quebec and the federal laws of Canada applicable in Quebec, without regard to conflict-of-law principles.
Subject to any mandatory consumer rights concerning jurisdiction, disputes relating to these Terms or Elo will be brought before the courts located in Quebec.
If you are a consumer, nothing in this section removes protections or rights provided by the mandatory laws applicable where you live.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not transfer your rights or obligations under these Terms without our consent. We may transfer our rights and obligations in connection with a merger, acquisition, restructuring, or sale of assets, subject to applicable law.
These Terms and the Privacy Policy constitute the agreement between you and DH Creations Inc. concerning your use of Elo.
For questions about these Terms, contact:
DH Creations Inc.
Montreal, Quebec, Canada